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As VP of Technology Evangelism at WSO2, Chris Haddad raises awareness of Platform as a Service, Cloud Architecture, Service Oriented Architecture, API Management, and Enterprise Integration. Prior to joining WSO2, Haddad’s experience includes building software development teams, contributing to open source, crafting technology roadmaps, leading Gartner research teams, and delivering Software as a Service and Web applications. Chris is a DZone MVB and is not an employee of DZone and has posted 111 posts at DZone. You can read more from them at their website. View Full User Profile

What the New IT Model Should Be

05.03.2013
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A New IT model is required to reduce delivery time and accelerate business agility. The New IT Delivery model strives to achieve open collaboration, micro-iterations, no wait states, and streamlined processes.

How are you building a pragmatic, open source driven game plan that incorporates New IT approach vectors?

The path to New IT requires incrementally moving away from traditional application platforms, traditional team structure, and traditional information flows.  The New IT architecture underlying Responsive IT intelligently incorporates Cloud Platforms,BigData Analytics, Enterprise DevOps, and API first development.

In a New IT operations model, instead of being a single-purpose delivery team, IT serves as a broker and validator of solution building blocks.  IT focus and responsibility shifts towards creating an ecosystem delivering composable and reusable IT capabilities.  Project teams can access open APIs, services, business processes, open data, and applications to compose the assets into new solutions.  The operations model safely shifts

the center of project responsibility to project individuals and business units while maintaining IT as a more valued business partner.  IT maintains responsibility for policy compliance, serves as a trusted technology advisor, and mentors teams on IT capability usage.  Corporate IT delivers ‘solution accelerator packs’ that decrease time to market, reduce development hurdles, and cost effectively implements corporate policy.

To build a New IT delivery model, adopt a platform supporting cloud integration, cloud run-time, cloud DevOps, application services governance, API and mobile enablers.

New IT Delivery Accelerates Connected Business Agility

Figure 1: Building Blocks of a New IT Delivery model driving Connected Business

Cloud run-time platforms with shared container resource pooling, elastic load balancing, and on-demand scalability provide an efficient deployment environment that enables solutions to target low usage or low margin business opportunities.

Cloud DevOps changes the IT operating model to one of continuous innovation based on micro-iterations.  Teams adop continuous integration, continuous test, and continuous deployment practices.  The practices rely on dynamic provisioning and infrastructure as code to automate activities and provide self-service access.

Application Service Governance is required to create a trusted environment that encourages adoption.  By introducing deployment synchronization, service level management, and automated governance, teams foster open collaboration across internal development teams, business units, and partners.

Enabling mobile apps and prolific API-first development requires an API management platform offering API promotion, API self-service subscription, and mobile access.

Cloud integration augments enterprise integration by offering self-service access, cloud connectors, federated identity, and multi-tenancy.

Adopting a New IT delivery model and changing the IT-business dynamics is not an easy task.  Traditionally, application platforms have inhibited change, blocked agility, and discouraged best practices.  Platform as a Service offerings delivering DevOps, Analytics, Integration, and Governance best practices provide a viable ramp onto the path to responsive IT.

PaaS Venn Diagram

Figure 2: Platform as a Service Focus Areas connect IT domains

Published at DZone with permission of Chris Haddad, author and DZone MVB. (source)

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