Sysadmin Culture Needs Innovation: ITIL's Are Not The Answer
Sure, there are a lot of concepts that can be 'borrowed' from our developer cousins: as an example, the sort of traffic light based, real-time visibility of state that continuous delivery mandates - but applied to visualisation of IT services – could help a lot in this instance. But it's disappointing to have to fall back on applying innovations from other IT areas to system administration, rather than those tailored to our particular discipline, which raises the question of sysadmin culture: where's the innovation? -- Andrew Fulcher
I recommend you take a look at Fulcher's full blog post "Sysadmin culture: where's the innovation". He's a pretty new blogger but his personal stories and analysis are solid.