Lessons Learned: Best Practices for a Successful Introduction of Business Process Management (BPM)

I have written an article for “Service Technology Magazine,” regarding the following topic: Lessons Learned — Best Practices for a Successful Introduction of Business Process Management (BPM). Here is the link: http://www.servicetechmag.com/I64/0712-3. The article illustrates some rules for doing BPM correctly. These rules are very important for success of a BPM project. If you do not consider them, your next BPM project may fail, too.

Here is a short summary for introducing BPM succesfully (for people who are short of time and not reading the whole article):

• Rule 1: If you want to do BPM correctly, then be aware that your primary goal is to improve Business-IT-Alignment.
• Rule 2: If you want to do BPM correctly, then do not try to realize it without a service-oriented Architecture.
• Rule 3: If you want to do BPM correctly, then be aware that BPM is not just tooling, but an engineering process with a huge, iterative lifecycle.
• Rule 4: If you want to do BPM correctly, then use it only when you really gain benefits.
• Rule 5: If you want to do BPM correctly, then do NOT believe in BPM myths.
• Rule 6: If you want to do BPM correctly, then use BPMN 2.0.
• Rule 7: If you want to do BPM correctly, then choose the right BPM tool for the job.
• Rule 8: If you want to do BPM correctly, then do NOT use it for systems integration.

Please leave feedback, if you have any other opinions or experiences.

Best regards,

Kai Wähner (Twitter: @KaiWaehner)

Source: http://www.kai-waehner.de/blog/2012/08/21/lessons-learned-best-practices-for-a-successful-introduction-of-business-process-management-bpm/