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A developer and occasional sysadmin based in Cambridge, UK. Normally found using Python or Ruby (or both) to do good, he's also obsessed with automation and development environments. In what some people call spare time he curates the newsletter, organises events for developers and systems administrators in London and hacks on open source projects like vagrant, cloudfountry and tools for django. Gareth is a DZone MVB and is not an employee of DZone and has posted 48 posts at DZone. You can read more from them at their website. View Full User Profile

A Government Service Design Manual for Digital Services

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I’ve not been writing many blog posts lately, but I have been doing quite a bit of writing elsewhere. One of the things I’ve had a hand in at work is the new Government Service Design Manual. This is the work of many people I work with as well as further afield. It’s intended to be a good starting place to find information about building high quality digital services.

The manual is in beta and we’re looking for as much feedback as possible on the whole thing. It’s already proving useful and a good way of framing the scope of discussions, but it has lots of room for improvement.

If you’re reading this post I’m going to wager you’re interest lies in or around devops flavoured content. The following are guides I’ve written in this area that I’d love any and all feedback on.

If you’re interested in the background to this endeavour then a couple of blog posts from some of my colleagues might be of interest too. First Richard Pope talks about how the manual came about and here’s a post from Andrew Greenway about this beta testing of the service standard.

The source for all this is on GitHub so if you prefer you can just sent a pull request. Or I’m happy to get emails or comments on this post. In particular if people have good references or next steps for these guides then let me know as several of them in particular are lacking in that area.

Published at DZone with permission of Gareth Rushgrove, author and DZone MVB. (source)

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